Terms of Service
Last updated: 21 July 2026
These Terms of Service describe the general conditions under which Kutife Zovewu, with a registered office at Strada Ion Heliade Rădulescu 24, Bucharest, Romania, provides consultancy services to companies preparing their offices and onboarding processes for international hires. By engaging our services or using this website, you accept the terms described below. Specific engagements are additionally governed by a separate written agreement, and where any conflict arises between that agreement and this general document, the specific written agreement prevails.
A. Nature of our services
Kutife Zovewu provides consultancy services limited to the internal, company-facing side of preparing for international hires. This includes workspace adaptation guidance, development of English-language onboarding materials, translation of internal policies and safety documents, training for HR teams on cross-cultural communication, and the design and setup of buddy systems pairing new international employees with local colleagues. We are explicitly not a recruitment agency, we do not identify, screen, or place candidates, and we do not provide services related to work permits, visas, or immigration compliance of any kind. Clients requiring recruitment or immigration services should engage separate, appropriately licensed providers for those specific needs.
B. Engagement and scope
Each engagement begins with a defined scope, agreed in writing, describing the deliverables, timeline, and fees involved. Work outside the agreed scope is treated as a separate matter requiring its own written amendment before it is undertaken. Verbal requests made during a project that expand its scope do not automatically become billable or deliverable unless confirmed in writing by both parties.
C. Client responsibilities
Clients are responsible for providing accurate and complete information about their existing policies, documents, and workplace conditions, since our recommendations and translations rely on the material provided. Clients remain responsible for final decisions regarding implementation of any workspace changes, adoption of translated documents as official company policy, and compliance with applicable labor, safety, and immigration law, which remain outside our scope of work.
D. Fees and invoicing
Fees for services are set out in the engagement agreement and invoiced according to the schedule described there, whether project-based or on a retainer basis, consistent with the general invoicing approach described on our Corporate Invoicing page. Invoices are payable within the period stated on the invoice unless otherwise agreed in writing. Late payment may result in a reasonable suspension of ongoing work until outstanding amounts are settled.
E. Intellectual property
Materials we create specifically for a client under a paid engagement, such as customized onboarding decks or translated documents, become the property of the client upon full payment for the relevant deliverable, unless otherwise specified in the engagement agreement. Kutife Zovewu retains the right to use general methodologies, templates, and non-client-specific frameworks developed in the course of our work across other engagements.
F. Confidentiality
We treat information shared with us in the course of an engagement, including internal policies, employee data referenced in materials, and business plans, as confidential, and we do not disclose it to third parties except as required by law or with the client's consent. Clients are encouraged to mark any documents with heightened sensitivity so that appropriate handling procedures can be applied.
G. Limitation of liability
Our services are advisory and preparatory in nature. We do not guarantee particular outcomes from workspace changes, training sessions, or translated materials, and we are not liable for decisions made by a client based on our recommendations, nor for legal, regulatory, or insurance consequences arising from matters outside our defined scope. To the extent permitted under Romanian law, our liability in connection with any engagement is limited to the fees paid for the specific deliverable giving rise to the claim.
H. Force majeure
Neither party is liable for delay or failure to perform obligations under an engagement where such delay or failure results from circumstances beyond reasonable control, including but not limited to natural events, governmental action, or significant disruption to normal business operations.
I. Governing law and disputes
These Terms and any engagement agreement referencing them are governed by the laws of Romania. Any dispute arising in connection with our services that cannot be resolved amicably is subject to the jurisdiction of the competent courts of Bucharest, Romania.
J. Changes to these terms
We may revise these Terms of Service periodically to reflect changes in our services or in applicable law. The date shown at the top of this page indicates the most recent revision. Continued use of our services after a revision constitutes acceptance of the updated terms.
K. Contact
Questions regarding these Terms of Service can be directed to [email protected] or to our office at Strada Ion Heliade Rădulescu 24, Bucharest, Romania.